E-valuate

Listening and Monitoring Services

Creating and adopting a Social networking presence is an important step for reaching a company’s business goals. Beyond that though, monitoring the network chatter is where the juice of the Social networking exists. The golden nuggets of the chatter will provide great insight into the efficiency of the company.

Social network’s true benefits can be reaped only if the strategy is supported with the information gathering from this network. Social networking is a two way communication which differs vastly from the traditional approach of one way communication. The community manager will need the tools to analyze, understand and comprehend the data coming out of the Social networking monitoring tools. We play a major role in providing this service and enabling the management with the information required for action. Once the data has been complied and analyzed, Hoooley continues to work with the company to improve the platform functionality, adopt to changing business goals, and adjust for necessary course corrections.

 

Customization

The concept of “one glove fits all” does not apply in the software space, and this holds true with Enterprise Social. Every tool has it is own space of specialization. Beginning with our initial conversation, Hoooley focuses on our customers’ business needs and the features of their platform of choice. Doing this allows us to better understand the customizations that the company requires, so we can analyze the implications of such customization. We can then provide the technology and business solutions to re-engineer our original processes at any point in the platform’s lifecycle. This results in better adoption rather than starting from scratch with complete customization.

 Still, there are always situations that require customization. In those circumstances, Hoooley  can create technology solutions such as tools and add-ons for existing platforms, or even completely customized applications. Our objective is to help our customers’ reach their business goals, and can provide the customizable technology to make that happen.

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